Hướng is a typically hardworking employee, who in every shift performs with highest responsibility for the best performance of the dispatcher team.
Hướng is harmonious, pleasant to her co-workers and everyone else.
Hướng is enthusiastic to support, coach, train new team members.
She is ready to take more shifts when assigned especially for a long period when her team is short of personnel.
Hướng raised the idea of standardize Dispatcher training program and has taken this assignment successfully. She has made the very first version of the materials. This initiative contributed greatly in systematize OPS training materials.